Careers with Renaissance
Established in 1999, the company has been selling our products to schools in the UK for over 15 years. We are growing and now have over 100 employees in the UK office, based near South Quay in London’s Docklands. Employees work in coaching, customer services, sales, marketing, content writing and administration.
“The staff here are very friendly, courteous and helpful”
Mez, Senior Regional Account Manager
What do I get?
- 25 days annual leave
- Company pension scheme (double matching)
- Life assurance and personal accident
- Income protection scheme
- Health Shield Cash Plan
- Employee assistance programme provided by Health Shield
- Interest free travel ticket loan
- Up to 2 volunteer days
In addition to these formal benefits we also have social events throughout the year. These include our summer party and Christmas drinks.
Register your interest
- Customer Services
- Product Content
If you are interested in working for Renaissance but there are no suitable vacancies we would still love to hear from you. Please email your CV and covering letter to email@example.com.
What’s it like to work for Renaissance?
“The people here are brilliant; everyone was welcoming when I first started and it’s been a really positive environment to work in ever since.”
Regional Account Manager
We are looking for a Regional Account Manager who is passionate about building and maintaining client relationships, sales driven, as well as holding the determination and commitment to expanding the client base.
You will be target driven and hold excellent negotiation skills, be self-motivated and have excellent telephone skills. Previous telesales experience is essential in this role. Experience of the education sector is desirable, however training will be provided.
This is an office based position with excellent prospects for the right person.
To apply, send your covering letter and CV to firstname.lastname@example.org stating ‘Regional Account Manager’ in the subject line.
Global Business Development Manager
We are looking for a Global Business Development Manager to join our expanding Global division.
You’ll be responsible for sales growth of Renaissance products across international schools worldwide. Responsibilities include establishing and developing relationships with key decision makers within international schools, delivering sales presentations, both face-to-face and virtually to demonstrate how Renaissance products can effectively improve student levels of attainment.
Your main focus will be identifying potential new and emerging opportunities for Renaissance products within the international schools’ market.
You will be a graduate with extensive experience of working in a global sales environment. You’ll be an outstanding communicator, especially on the telephone and be fluent in English and another language either Arabic, Portuguese, Japanese, French, German or Russian.
You’ll have proven success with consultative sales with the ability to build, work and close an annual pipeline with open opportunities. You’ll have experience of selling educational software or educational technology and be an expert in the K-12 market and technology space. You’ll be practised in providing presentations and demonstrating technology both online and face-to-face.
This is an office based position but you must be able to travel.
To apply, send your covering letter and CV to email@example.com stating ‘Business Development Manager’ in the subject line.
International Marketing Manager
We have an opportunity for an International Marketing Manager to join our London office to head up the international marketing team and to support our Global sales team, which has seen significant growth in the last year.
You will be managing a team to develop and implement the global marketing plan. You’ll be responsible for the generation of quality marketing leads for the sales team and the planning and delivery of the PR, advocating brand awareness activities for global market sales.
Working to Marketing KPIs you’ll oversee the marketing budget and develop campaigns, content and social media. You’ll have excellent organisational skills and a proven ability to manage a team and plan, organise and report on campaign KPIs.
You’ll have extensive experience of working in a marketing environment and experience of managing a small team. You must have familiarity with the education sector. You’ll have a marketing or business degree and have CRM experience (preferably MS Dynamics) and familiarity with content management website software (such as WordPress) and Marketo.
To apply send your covering letter and CV to firstname.lastname@example.org with the title ‘International Marketing Manager’.
Customer Data Executives
We are looking for 2 Customer Data Executives to join our newly created Customer Data Team in our lovely new offices in South Quay.
In this role your main responsibility will be to manage all the customer data to ensure customers have a smooth implementation once they have purchased our products. You’ll be communicating to customers via telephone and email and will help ensure that the integration between our systems and the school management information system is functioning correctly. You will also ensure that all GDPR standards are maintained and monitor any GDPR queries to ensure that they are dealt with in a timely manner . in addition you will be responsible for installing new codes on all new orders and provide customers with the information they need to access their new sites
The ideal candidate will be confident in using Excel and have at least intermediate Excel skills. You must be able to communicate with customer and have good communication skills, both written and verb. It would be desirable if you have experience of working in a customer service team. Microsoft CRM experience would be an advantage.
To apply send your covering letter and CV to email@example.com with the title ‘Customer Data Executive‘.
Customer Service Representative
We are looking for an individual with a proven track record in Customer Service to support our Customer Service team. This will be a permanent position working in our South Quay offices.
The ideal candidate will be an exceptional communicator with an excellent telephone manner. You must be able to manage your time and multi-task and have excellent attention to detail as you will be answering incoming calls, conversing in online chat and responding to customers emails.
You will have outstanding communication skills and the ability to build instant customer rapport, willingness to help customers, a strong work ethic, and have good MS Office skills. CRM experience would be an advantage.
Personal requirements and attributes;
• At least 12 months experience within customer service
• Excellent written and verbal skills with attention to detail
• Knowledge of MS Office
• A team player with good communication skills
• Have a calm and compassionate approach
• Problem-solving skills and willing to go the extra mile
To apply send your covering letter and CV to firstname.lastname@example.org with the title ‘Customer Service Representative‘.
We are looking for a new IT Technician to support the rapidly expanding demands of 100+ staff our International Division, based in our newly built offices at South Quay, London. The role is Help Desk and Operational Support to the UK Office, Global Markets and Australian Division. Specifically, supporting software and hardware on both Windows and Mac platforms, Monitoring Network and system performance and handling New Employee and Hardware tasks.
You will also need to work closely with our U.S. based IT functions to respond to problems and the implementation of new systems in a consistent manner for all our sites.
The International division is growing at an extremely fast pace, so the volume of work is high, but equally so are the opportunities to learn new systems, suggest ideas and place your own stamp on a growing business. You’ll have strong communication skills and be willing to pick up the phone and work with others to overcome challenges. You’ll be an excellent problem solver, and willing to use your own initiative – including knowing when to ask for support. Prioritisation and organization is a vital skill for this role, due to the numerous time zones we have to work with.
• Previous experience working in an IT Help Desk or It Operations environment
• Demonstrable knowledge of Windows (7, 8, 10), Windows Server, Active Directory, and Exchange
• Good Hardware knowledge
• Ability to support Office 365 & SharePoint
• Pro-Active, with good people skills
• Organized and self-motivated
• Attention to Detail
• Mac OS
• Microsoft Dynamics CRM
• Cisco Unified Call Manager
• Powershell Scripting
• Basic Networking knowledge (Network+)
To apply send your covering letter and CV to email@example.com with the title ‘IT Technician‘.