Careers with Renaissance
Established in 1999, the company has been selling our products to schools in the UK for over 15 years. We are growing and now have over 80 employees in the UK office, based near South Quay in London’s Docklands. Employees work in coaching, customer services, sales, marketing, content writing and administration.
“Working for the company is fun; I enjoy the environment, I enjoy the people that I work with.”
Yasmin, Customer Services Representative
“The staff here are very friendly, courteous and helpful”
Mez, Senior Regional Account Manager
What do I get?
- 25 days annual leave
- Company pension scheme (double matching)
- Life assurance and personal accident
- Income protection scheme
- Health Shield Cash Plan
- Employee assistance programme provided by Health Shield
- Interest free travel ticket loan
- Childcare vouchers
In addition to these formal benefits we also have social events throughout the year. These include our summer party and Christmas drinks.
Register your interest
- Customer Services
- Product Content
If you are interested in working for Renaissance but there are no suitable vacancies we would still love to hear from you. Please email your CV and covering letter to firstname.lastname@example.org.
What’s it like to work for Renaissance?
“The people here are brilliant; everyone was welcoming when I first started and it’s been a really positive environment to work in ever since.”
Customer Service Representative x2
We are looking for a Customer Service Rep to work in our busy customer services team. This will be a permanent position working in our South Quay offices.
As a Customer Service Rep you will be responsible for resolving a variety of customer enquiries. You’ll be answering incoming calls from our customers, conversing in online chat and emailing our customers.
The ideal candidate will be an exceptional communicator with an excellent telephone manner. You must be able to manage your time and multi-task and have excellent attention to detail.
You will have experience in working in a customer service team. You will have good IT skills with thorough knowledge of Excel and Word. CRM experience would be an advantage.
To apply, send your covering letter and CV to email@example.com with the title ‘Customer Service Representative’.
Customer Success Executives
We are looking for Customer Success Executives to work in our new customer success team. This will be a permanent position working in our South Quay/Canary Wharf offices.
As a Customer Success Executive, you will be responsible for managing and generating leads for Renaissance’s products and services. There will be a focus on hunting for new business through software lead generation and professional development sales, as well as maintaining high product renewal rates.
The ideal candidate will have the ability to work in a fast-paced team environment, have strong strategic skills and be results and target driven. They will also need to be comfortable in meeting individual deadlines.
To apply, send your covering letter and CV to firstname.lastname@example.org stating ‘Customer Success Executive’ in the subject line.