Careers with Renaissance
Here at Renaissance, we’ve been selling our products to schools in the UK for 20 years! We’re growing and now have over 100 employees in the UK office, based in South Quay in London’s Docklands. Employees work in coaching, customer services, sales, marketing, content writing and administration.
“The staff here are very friendly, courteous and helpful”
Mez, Senior Regional Account Manager
What do I get?
- 25 days annual leave
- Company pension scheme (double matching)
- Life assurance and personal accident
- Income protection scheme
- Health Shield Cash Plan
- Employee assistance programme provided by Health Shield
- Interest free travel ticket loan
- Up to 2 volunteer days
In addition to these formal benefits we also have social events throughout the year. These include our summer party and Christmas drinks.
Register your interest
- Customer Services
- Product Content
If you are interested in working for Renaissance but there are no suitable vacancies we would still love to hear from you. Please email your CV and covering letter to firstname.lastname@example.org.
What’s it like to work for Renaissance?
“The people here are brilliant; everyone was welcoming when I first started and it’s been a really positive environment to work in ever since.”
Temporary Customer Service Representatives
We are looking for up to 6 Customer Service Representatives to help out in our busy customer services team during our peak period in September, which is known as ‘Harvest’.
Working in our South Quay office you’ll be the first point of call for our customers as they return back to school and need help using our products.
You’ll be responsible for taking incoming calls from our customers and resolving a variety of customer queries. You’ll have exceptional communication skills and an excellent telephone manner. You must be able to manage your time efficiently and keep calm under pressure.
• Respond to inbound telephone calls from customers, answering the phone within allocated timeframe
• Advise and respond to customers via online chat
• Resolve customer queries, explaining clearly and precisely best practice
• Excellent customer service skills
• Ability to work unsupervised, self-motivated and responsive
• Confident in learning and supporting in-house software and applications.
To apply, send your covering letter and CV to email@example.com stating ‘Temporary Customer Service Representative’ in the subject line.
Sales Support Administrator
We have a vacancy for a Sales Support Administrator. This role will be working during UK school term time only (44 weeks per year).
Supporting our UK Sales team, you will be responsible for completing quotations, producing sales paperwork, updating Renaissance’s CRM and compiling sales data in Excel.
You will be a self-starter who is driven to achieve goals, has a high level of data entry accuracy, excellent interpersonal, written and verbal communication skills, attention to detail and a high level of responsiveness to team members, prospects and customers. Previous experience of sales administration is essential, and experience of Microsoft Dynamics CRM system is desirable however training will be provided.
You will be working in a fast-paced environment where our products make a difference to the life chances of young people.
To apply, send your covering letter and CV to firstname.lastname@example.org stating ‘Sales Support Administrator’ in the subject line.
We are looking for a Coach to join our busy coaching team in South Quay, London.
You will be delivering quality professional development to staff of all levels in up to 100 primary and secondary schools. You will be supporting schools after they have purchased Renaissance products by providing a combination of remote-based training and on-site face-to-face training. In addition, you will be responsible for monitoring schools’ progress, and where required, implement bespoke strategies to maximise program outcomes and school retention.
You’ll have excellent presentation skills with at least 12 months previous training or coaching experience. You must have a confident telephone manner and be able to professionally communicate in a succinct way. Experience of the education sector and / or Renaissance products is desirable; however training will be provided. You must also be available to travel throughout the UK.
To apply, send your covering letter and CV to email@example.com stating ‘Coach’ in the subject line.
Assessment Sales Consultant
We are looking for an Assessment Sales Consultant to join our sales team.
We are looking for an experienced salesperson who also has extensive knowledge of assessment solutions in UK schools – both primary and secondary.
You will have experience of selling into the education sector with a related product or solution. You will also be required to provide evidence of having sold at senior leadership level within schools and be able to conduct high level discussions with data managers and assessment coordinators.
This new role presents an exciting opportunity to develop and grow the company’s assessment presence in the UK schools’ market but it will be essential for the successful candidate to be target driven, self-motivated and to have excellent presentation skills and organisation.
This is an office-based position with excellent prospects for the right person.
To apply, send your covering letter and CV to firstname.lastname@example.org stating ‘Assessment Sales Consultant’ in the subject line.