Careers with Renaissance
Established in 1999, the company has been selling our products to schools in the UK for over 15 years. We are growing and now have over 90 employees in the UK office, based near South Quay in London’s Docklands. Employees work in coaching, customer services, sales, marketing, content writing and administration.
“The staff here are very friendly, courteous and helpful”
Mez, Senior Regional Account Manager
What do I get?
- 25 days annual leave
- Company pension scheme (double matching)
- Life assurance and personal accident
- Income protection scheme
- Health Shield Cash Plan
- Employee assistance programme provided by Health Shield
- Interest free travel ticket loan
- Childcare vouchers
In addition to these formal benefits we also have social events throughout the year. These include our summer party and Christmas drinks.
Register your interest
- Customer Services
- Product Content
If you are interested in working for Renaissance but there are no suitable vacancies we would still love to hear from you. Please email your CV and covering letter to email@example.com.
What’s it like to work for Renaissance?
“The people here are brilliant; everyone was welcoming when I first started and it’s been a really positive environment to work in ever since.”
Customer Service Representative (temps)
We are looking for up to 6 Customer Service Representatives to help out in our busy customer services team during our peak period in September, which is known as ‘Harvest’.
Working in our South Quay office you’ll be the first point of call for our customers as they return back to school and need help using our products.
You’ll be responsible for taking incoming calls from our customers and resolving a variety of customer queries. You’ll have exceptional communication skills and an excellent telephone manner. You must be able to manage your time efficiently and keep calm under pressure.
To apply, send your covering letter and CV to firstname.lastname@example.org stating ‘Temp- Customer Service Representative’ in the subject line.
Working hours – 37.5 hours per week at £10.25 per hour.
Training days – 29/30/31 August 2018
We have a vacancy for an experienced Operations Executive to work in a small but busy team. Working within a team you will enter orders captured by the sales team and process through the systems to include activation of customer accounts within our CRM and their software portal. Self-motivation, common sense, and attention to detail are essential – previous experience of CRM and order entry/data entry will be a distinct advantage.
• Entering Orders in our Accounts Package
• Creating customer accounts in CRM and software portal
• Chasing late invoice payments
• Process Webstore Orders
• Printing invoices
• Inserting and then mailing these letters
• Office mail and parcel processing On-going data cleansing where necessary.
The ideal candidate will be a well organised individual. Preference will be given to candidates with previous Order/Data processing and CRM experience but a flexible ‘can do’ attitude is essential. Full training will be given but a good knowledge of Microsoft Dynamics, Microsoft Office and Microsoft Excel and some IT skills is expected.
To apply, send your covering letter and CV to email@example.com stating ‘Operations Executive’ in the subject line.
We are looking for an Editorial Assistant to join our small, busy Content team based in our London South Quay office.
You will be involved in the creation of quizzes for Accelerated Reader, our leading educational software product which is designed to verify that students have read a given book with a basic level of comprehension. While there is a creative element involved, you will be expected to follow strict guidelines to match the quiz’s focus and linguistic complexity to that of each text. Once proficient, you will work from home two days a week, reading and producing quizzes for assigned texts.
In-house, you will be expected to provide editorial support by making alterations to electronically stored copies of quizzes as directed and will assist with some important behind-the-scenes work necessary for quiz production to begin. This will include entering book details into our database, which requires meticulous attention to detail to ensure the accuracy and consistency of our data. Books selected for quizzing are scanned, and the resulting documents are then assessed for text complexity. You will ensure that these documents match the book accurately prior to this assessment. This will involve some reformatting and retyping of text.
The ideal applicant will be a fast reader with a thorough knowledge of English grammar. We require that you be educated to degree level.
Please note that the start date for this position is early September. To apply, kindly forward your CV and covering letter to: firstname.lastname@example.org stating ‘Editorial Assistant’ in the subject line. The deadline for applications is 29th June, and we would ask you to pay particular attention to the following dates of the selection process:
• w/c 2nd July – Shortlisted candidates issued a short, written exercise to complete
• 9th July – Deadline for the return of the written exercise
• w/c 16th July – interviews to take place. There will be some flexibility around the interview date.
Global Business Development Manager
We are looking for a Global Business Development Manager to join our expanding Global division.
You’ll be responsible for sales growth of Renaissance products across international schools worldwide. Responsibilities include establishing and developing relationships with key decision makers within international schools, delivering sales presentations, both face-to-face and virtually to demonstrate how Renaissance products can effectively improve student levels of attainment.
Your main focus will be identifying potential new and emerging opportunities for Renaissance products within the international schools’ market.
You will be a graduate with extensive experience of working in a global sales environment. You’ll be an outstanding communicator, especially on the telephone and be fluent in English and Spanish. You’ll have proven success with consultative sales with the ability to build, work and close an annual pipeline with open opportunities. You’ll have experience of selling educational software or educational technology and be an expert in the K-12 market and technology space. You’ll be practised in providing presentations and demonstrating technology both online and face-to-face.
This is an office based position but you must be able to travel.
To apply, send your covering letter and CV to email@example.com stating ‘Business Development Manager’ in the subject line.
Associate Renaissance Consultant (ARC)
We are looking to expand our Associate Renaissance Consultant (ARC) network of onsite trainers who are experienced and enthusiastic practitioners of our Renaissance products.
You will be delivering quality professional development to staff of all levels in primary and secondary schools. You will be visiting schools after they have bought Renaissance products and providing on site implementation face-to-face training. You will be responsible for training up a minimum of 10 schools a year within the UK and must be available to travel up within an agreed radius.
You’ll have excellent presentation skills with at least 12 months of Renaissance product experience. You must have a confident presentation manner and be able to communicate in a succinct way. Initial training and support will be provided, with annual CPD at our London office.
We are currently looking for cover in the following locations: Republic of Ireland, Scotland, Hampshire, Birmingham, the North East, Liverpool and East Anglia.
To apply, send your covering letter and CV to firstname.lastname@example.org stating ‘Associate Renaissance Consultant’ in the subject line.